Our Approach

The relationship we have with you, your family and your home is the most important part of our business.

We want you to think of us as a TRUSTED PARTNER in managing your home. The nature of our business is so personal that we have built relationships with our clients based on COMMUNICATION, HONESTY, INTEGRITY and RELIABILITY.

As a company that holds itself to a higher bar of delivering delightful service, we also set a high bar for the business foundation we’ve built. Therefore we carry insurance in the amount of $2 million and bonding in the amount of $25,000, both above the industry average because you didn’t partner with us just to get average.

 Leadership


Michele Cuffaro

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Hi, I’m Michele Cuffaro, Co-Founder of TRUSTED Concierge. After graduating James Madison University, I spent my corporate career in several industries, spanning roles from leadership, business development, client services, and account management engaging with many Fortune 500 companies.

If I could highlight feedback we continually get from clients is that our COMMUNICATION, ACTION, and RELIABILITY are what allow them to feel at ease when they’re away.

I look forward to being YOUR Trusted Home Watch Concierge!

 

Brian Ehrlich

Hi, I’m Brian Ehrlich. Co-Founder of TRUSTED Concierge. Having started and sold multiple service businesses I have decades of experience in meeting and exceeding client expectations. I believe in servant leadership. In my off time I love getting outdoors with my family (wife, 2 boys, and a crazy black lab). I went to Penn State for my undergrad and received my MBA from Carnegie Mellon.

I’m looking forward to earning your TRUST!

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Endorsements

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“We used to ask a neighbor to come by and check on our house when we went to visit the kids and grandkids.  We’d always hate to call and ask them how everything was and if it was ok because we felt like it was intruding on them too much.  So we decided to hire a professional home watch service.  We chose TRUSTED because they’re so professional, personal, and detailed.  Just wish we had found them sooner”!

— Jim and Sandy G., Sarasota, FL